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Episode 49

Kris Caplice - Gazing Upward from the Gutter

In this insightful episode, we explore the rapidly evolving construction industry, delving into the critical role of technology as a fundamental business

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In this insightful episode, we explore the rapidly evolving construction industry, delving into the critical role of technology as a fundamental business tool. 

Kris Caplice, the visionary Executive Director of Resource Services Group, shares his expert perspectives on adopting cutting-edge practices like AI, emphasising the need for businesses to stay ahead in this dynamic sector. We also discuss the scope of transformation beyond tech advancements, including shifts in contractor models and adapting to new work cultures, particularly remote work post-COVID.

He highlights the significance of collaborative teamwork and effective leadership in nurturing talent for business growth. Additionally, we delve into AI’s predicted role and the importance of valuing people over technology in the construction industry.

Nailing It: Key Takeaways from the Podcast

  • Technology is not just an add-on but a fundamental part of how to conduct business. This establishes the foundational role of technology in modern business operations. 
  • Emphasising the need to stay current, adopting new technologies and practices, like AI and Microsoft Teams, is vital to stay ahead in the rapidly evolving construction industry. 
  • Transformation in the industry is not limited to technological advancements. It also includes changes in contractor models and shifts in employee expectations, especially regarding remote work post-COVID. 
  • Clients don’t necessarily need to provide incentives for transformation. Both incentives and disincentives can be effective in driving change. 
  • Investments in various technologies, including construction management software, HRIS, and digital shift reporting, can result in improved project management and efficiency. 
  • The importance of being open to failure and learning from it underscores the need for continuous learning and adapting to new technologies as they emerge. 
  • There’s a focus on the need for businesses to be dynamic, open-minded, and ready to embrace change as an integral part of day-to-day operations. 
  • The success in driving change is attributed to a collaborative team with diverse experiences. This collaborative approach helps in identifying opportunities and overcoming hurdles. 
  • Effective leadership, which involves hiring the right people and nurturing their enthusiasm, is crucial in supporting the growth and adaptation of the business. 
  • There’s a prediction that AI will play a significant role in the industry, particularly in utilising historical data and information to improve current projects. This approach will provide access to valuable past insights to inform everyday decisions. 
  • While technology is crucial, the real value of an organisation lies in its people. Being approachable and making time for team members fosters an environment of learning and growth.