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Case Study

IT Integration

Bridging the Gap: Streamlining IT Integration for Growth

Following a recent acquisition, a growing company needed to integrate their IT infrastructure. While their vendor handled email successfully, a cohesive structure for collaboration tools particularly Microsoft Teams and SharePoint remained elusive. Shivendra and Co. stepped in to bridge the gap. We developed a framework, consulting stakeholders across departments to understand workflows and document needs. Based on this, we designed a SharePoint site and folder structure aligned with best practices and the company’s specific processes. Close collaboration with the IT vendor ensured seamless integration between Teams and SharePoint. Users could seamlessly work on files within Teams, with automatic updates in SharePoint. Access controls were established, granting appropriate permissions based on roles and functions. This comprehensive approach, implemented within six weeks per function, enabled the client with a streamlined and user-friendly IT environment, facilitating efficient collaboration across the newly integrated organisation.
Phase Input Output
Objective
Following a recent acquisition, a growing company needed to integrate their IT infrastructure, particularly Microsoft Teams and SharePoint.
Clear objective established: develop a cohesive IT infrastructure tailored to client’s operational and business needs.
Framework Development
Consulted stakeholders to understand workflows and collaboration needs. Designed a SharePoint site and folder structure aligned with best practices and the company's specific processes.
The document outlining all teams, channels, and their folder structure; access levels; type of channels and ownership.
Integration and Collaboration
Provided a clear structure and guidelines to the IT vendor to ensure seamless migration from OneDrive to Teams and SharePoint.
Achieved seamless integration between Teams and SharePoint, facilitating efficient collaboration. Provided user guideline, conducted user training workshops, implemented IT Service ticketing system for any enquiries.
Migration
Oversaw migration process including resolving all IT tickets, consulting stakeholders, announcements, and actions advise for an SLT.
Clear migration plan with timelines and job completion requirements.
Implementation and Results
Implemented the solution within twelve weeks.
Created a streamlined and user-friendly IT environment, facilitating efficient collaboration and communication across the newly integrated organization.

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