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Case Study

PMO (Project Management Office)

Steering the Ship: A PMO Success Story

Growth and transformation demand effective program management. Shivendra and Co. set up a Project Management Office (PMO) with the client that would be responsible for delivery and coordination for transformation. We began by identifying key stakeholders and critical business functions. A PMO structure was established to oversee program delivery and track progress against set goals. We facilitated a collaborative environment where stakeholders provided regular updates on plans, challenges, and countermeasures. This fostered proactive problem-solving and ensured alignment across the organisation. Monthly target breakdowns and levelled workloads ensured efficient execution. Furthermore, we empowered function managers to establish mini-PMOs, cascading accountability and driving ownership. The PMO streamlined communication, eliminating redundant meetings, and created a central forum for discussions. Key performance indicators (KPIs) like program delivery updates, health & safety reports, and financial metrics were tracked for comprehensive program oversight. This newfound structure empowered the client to navigate their transformation journey with clarity and achieve their strategic goals.
Phase Input Output
Objective
Identified key stakeholders and critical business functions.
Established clear objectives and ensured all essential functions and stakeholders were included in the PMO structure.
PMO Structure and Processes
Set up a PMO structure to oversee program delivery and track progress against set goals. Facilitated a collaborative environment where stakeholders provided regular updates on plans, challenges, and countermeasures.
Proactive problem-solving and alignment across the organization. Streamlined communication and eliminated redundant meetings.
Performance Monitoring
Tracked key performance indicators (KPIs) such as program delivery updates, health & safety reports, and financial metrics.
Comprehensive program oversight and alignment with strategic goals.
Empowerment and Accountability
Empowered function managers to establish mini-PMOs, driving accountability and ownership.
Cascaded accountability and improved ownership across the organization.
Execution and Efficiency
Implemented monthly target breakdowns and leveled workloads to ensure efficient execution.
Achieved efficient project execution and resource management.

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